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摘 要
如今的信息时代，对信息的共享性，信息的流通性有着较高要求，因此传统管理方式就不适合。为了让医院预约挂号信息的管理模式进行升级，也为了更好的维护医院预约挂号信息，网上医院预约挂号系统的开发运用就显得很有必要。并且通过开发网上医院预约挂号系统，不仅可以让所学的SSM框架得到实际运用，也可以掌握MySQL的使用方法，对自身编程能力也有一个检验和提升的过程。尤其是通过实践，可以对系统的开发流程加深印象，无论是前期的分析与设计，还是后期的编码测试等环节，都可以有一个深刻的了解。
网上医院预约挂号系统根据调研，确定管理员除了管理医生，科室和用户外，也能管理用户预约挂号信息，下载用户病例，发布健康资讯，管理客服聊天信息。医生管理本人的坐诊信息，审核预约挂号，管理用户就诊病例。用户在前台查看医生坐诊，对医生预约挂号，评价并收藏医生，查看健康资讯，联系客服，用户在后台支付挂号价格，下载病例。
借助于网上医院预约挂号系统这样的工具，让信息系统化，流程化，规范化是最终的发展结果，让其遵循实际操作流程的情况下，对医院预约挂号信息实施规范化处理，让医院预约挂号信息通过电子的方式进行保存，无论是管理人员检索医院预约挂号信息，维护医院预约挂号信息都可以便利化操作，真正缩短信息处理时间，节省人力和信息管理的成本。
关键字：预约挂号，联系客服，下载病例
In today’s information age, there are high requirements for information sharing and information circulation, so traditional management methods are not suitable. In order to upgrade the management model of hospital appointment and registration information, and to better maintain hospital appointment and registration information, the development and application of online hospital appointment and registration system is very necessary. And through the development of an online hospital appointment registration system, not only can the learned SSM framework be used in practice, but also the use of MySQL can be mastered, and there is a process of testing and improving one’s own programming ability. Especially through practice, you can deepen the impression of the development process of the system, whether it is the analysis and design in the early stage, or the coding test in the later stage, you can have a deep understanding.
According to the survey, the online hospital appointment registration system determines that the administrator can manage user appointment registration information, download user cases, publish health information, and manage customer service chat information in addition to managing doctors, departments, and users. Doctors manage their own consultation information, review appointments and register, and manage user cases. The user checks the doctor’s consultation at the front desk, makes an appointment with the doctor, evaluates and saves the doctor, checks health information, and contacts the customer service. The user pays the registration price in the background and downloads the case.
With the help of tools such as the online hospital appointment registration system, the information is systematized, streamlined, and standardized as the final development result. Under the condition that it follows the actual operation process, it implements standardized processing of the hospital appointment registration information and allows the hospital to make an appointment registration information. It can be stored electronically. Whether it is for managers to retrieve hospital appointment registration information and maintain hospital appointment registration information, it can facilitate operations, truly shorten information processing time, and save manpower and information management costs.
Key Words：Appointment registration, contact customer service, download case
目 录
管理员小徐
