成为VIP摘要：本客户关系管理系统是使用JSP编程语言和SQL Server2000数据库共同来完成的，采用面向对象方法，对客户关系管理系统进行设计与实现。分析设计了客户关系管理系统的静态模型和动态模型，完成了系统开发的分析、设计和实现的工作。本客户关系管理系统通过Web方式完成用户与系统的交互，系统的功能模块具体有用户管理模块、客户管理模块、客户关系信息模块、系统管理模块。本系统的开发采用现有成熟技术为参照，共享源码为模板，结合本系统的实际需求进行分析和功能调整，探讨了利用JSP开发客户关系管理系统的过程。
Abstract: The customer relationship management system is the use of JSP and SQL Server2000 database programming language common to complete, object-oriented approach to customer relationship management system design and implementation. Analysis and design of the customer relationship management system for static and dynamic models, the completion of system development analysis, design and implementation work. The customer relationship management system is accomplished through the Web user and system interaction, system specific modules have user management module, client management module, customer relationship information modules, system management module. The development of this system using existing proven technology as a reference, sharing source code as a template, combined with the actual needs of the system analysis and functional adjustment of JSP development using the process of customer relationship management system.
Keywords: Customer Relationship, management, system
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